Privacy Policy
Overview
IQ Drain & Landscape ("we," "our," or "us") is a locally owned and operated outdoor drainage and landscaping company based in Joliet, Illinois. We serve residential and commercial customers throughout Will, Grundy, DuPage, and the greater Chicagoland region.
This Privacy Policy applies to information we collect through our website at iqdrainlandscape.com, as well as through phone calls, emails, and in-person project consultations. By using our website or requesting our services, you agree to the practices described in this policy.
Information We Collect
We collect only what we need to provide you with an accurate estimate and quality service. This includes:
Information you provide directly:
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Full name and property address
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Phone number and email address
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Details about your drainage issue or project scope
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Messages or notes submitted through our contact or estimate request form
Information collected automatically when you visit our website:
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IP address and general geographic location (city/region level)
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Browser type, device type, and operating system
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Pages visited, time on site, and referring website
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Date and time of your visit
We do not collect payment card information directly. Any payments processed through our website are handled by third-party payment processors that maintain their own PCI-compliant security standards.
How We Use Your Information
The information we collect is used solely to operate our business and serve you well:
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Respond to estimate requests and schedule on-site consultations
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Communicate project details, timelines, and follow-ups
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Send invoices and process payments
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Improve the content and functionality of our website
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Comply with applicable laws and regulations
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Resolve disputes or address concerns related to completed work
We may occasionally send service-related messages (such as appointment reminders or project updates). We will not send unsolicited promotional emails without your consent.